Clients may engage our Concept, Design and Pre-Opening Technical Services individually or as an integrated package.
Concept Design
Setting the stage for a unique spa vision
- Identify project objectives encapsulating owner and operator expectations
- Initial analysis of site, competition, market opportunities and project feasibility
- Preliminary financial projections
- Design brief defining special features and unique selling points
- Area program
- Bubble diagram of adjacencies and operational flow
- Coordinate with architects to lock in a layout
Design Development and Construction
Ensuring that the design and brand integrity are understood and carried through by the entire project team to guarantee continuity of the spa vision
- Spa design standards setting out the performance criteria and operational requirements of the spa to include: Mechanical, electrical and plumbing, lighting, heat experiences & pools, HVAC, FF&E, signage, music, IT, retail, security
- Drawing and specification reviews
- Artwork review
- VE recommendations
- Equipment list
- OS&E list
- Supplier recommendations
- Accessories selection
Pre-Opening Technical Services
Identifying final details on-site that may require further action prior to or after opening
- Spa walk-through and facility review
- Review FF&E and equipment installation
- Prepare spa punch list
- Conduct service trials
Pre-Opening Operational Services
Through our long established partnerships and trusted network of affiliates, Twig can connect you directly to qualified providers of Pre-Opening Operational support to meet your individual needs
- Wellness, fitness and membership program development
- Food & beverage concept
- Treatment concept, development & menus
- Financial pro forma and marketing plan
- ID and logo
- Marketing materials
- Website
- Human resources
- Recruitment and staffing
- Job descriptions
- Standard operational procedures
- Product selection
- Spa set up
- Service trials
Other Services offered by Twig
- Site Inspection and evaluation
- Mystery shops